Booking & Cancellation Policy

At GlitterBox Head Spa, every appointment is reserved exclusively for you. To ensure we can provide the highest level of service to all our clients, we kindly ask that you read our booking policy.

Payment

• Full payment is required at the time of booking to secure your appointment.

Cancellations & Rescheduling

• We require a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment.
• Appointments cancelled or changed with less than 24 hours’ notice will incur a £20 administration fee.

Late Arrivals

• Please arrive on time for your appointment.
• Clients arriving more than 15 minutes late will have their appointment cancelled and may need to rebook.

Refunds

• Treatment bookings are non-refundable.
• If you are unable to attend, please provide at least 24 hours’ notice to reschedule your appointment.

Thank you for respecting our time and allowing us to provide the best possible experience for every guest.